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Rinnai heater/ boiler faulty instillation- denied by manufacturer
Rinnai heater/ boiler faulty instillation- denied by manufacturer
Heater boiler (model Q130sp ),was installed with exhaust under roof soffit ventilation . Exhaust constantly enter house for over two years causing many health problems. Rinnai denied all responsibility ,even though their tech complained about numerous mistakes. The...
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Anonymous
simmons plumbing

page 31 of this manual clearly show that the installation was incorrect. https://www.rinnai.us/documentation/downloads/U287-1930X0100.pdf

1.0
Marmora, New Jersey
I didn't like
  • Lack of truthfulness
#627326
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We have an outdoor Rinnai water heater and agree with previous complaints of wasting water waiting for "hot water"! Hot water may take quite some time to reach various portions of your home. This winter, the unit has worked very sporadically and only during warmer...
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#472692
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Installed an RU98 a few weeks ago; so far it's been a major disappointment. It shuts down at least once, sometimes twice, during every shower. If the "minimum flow" (supposedly .4 gallons per minute) is not maintained) the heater shuts off. It wastes a tremendous...
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nynative13402
nynative13402

You're making assumptions, truegrit. It was installed by a professional and no shortcuts were taken. FYI: Consumer reports does NOT recommend ANY tankless water heater. They...

Anonymous
hopscotch

I had a recurring, similar problem with a Rinnai tankless water heater. It was professionally installed (as was my Bryant heat pump). The Bryant product works with no problem ...

#443260
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Our Rinnai tankless water heater, which was purchased December 2004 quit working. The unit costed well over $1800.00 and should last more than 5 years. We contacted the 100% recommended company listed on Rinnai's website, which was the closest to our home. Stass...
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Anonymous
David Harrington Director, Cus

I would welcome the opportunity to investigate this complaint if you will contact me @ dharrington@rinnai.us While Rinnai can not dictate what an independent service provider ...

#173171
Reply to reviews