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Installed an RU98 a few weeks ago; so far it's been a major disappointment. It shuts down at least once, sometimes twice, during every shower. If the "minimum flow" (supposedly .4 gallons per minute) is not maintained) the heater shuts off. It wastes a tremendous...
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nynative13402
nynative13402

You're making assumptions, truegrit. It was installed by a professional and no shortcuts were taken. FYI: Consumer reports does NOT recommend ANY tankless water heater. They...

Anonymous
hopscotch

I had a recurring, similar problem with a Rinnai tankless water heater. It was professionally installed (as was my Bryant heat pump). The Bryant product works with no problem ...

#443260
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Our Rinnai tankless water heater, which was purchased December 2004 quit working. The unit costed well over $1800.00 and should last more than 5 years. We contacted the 100% recommended company listed on Rinnai's website, which was the closest to our home. Stass...
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Anonymous
David Harrington Director, Cus

I would welcome the opportunity to investigate this complaint if you will contact me @ dharrington@rinnai.us While Rinnai can not dictate what an independent service provider ...

#173171
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